{"id":703,"date":"2025-11-28T15:06:08","date_gmt":"2025-11-28T15:06:08","guid":{"rendered":"https:\/\/yourfriendinsal.com\/?page_id=703"},"modified":"2026-04-21T00:56:59","modified_gmt":"2026-04-21T00:56:59","slug":"termos-condicoes","status":"publish","type":"page","link":"https:\/\/yourfriendinsal.com\/pt\/termos-condicoes\/","title":{"rendered":"Termos & Condi\u00e7\u00f5es"},"content":{"rendered":"
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TERMS & CONDITIONS<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Your Friend in Sal \u2013 Carlos Cruz Tours | \nSalitour Sociedade Unipessoal LDA<\/h6>\t\t\t\t<\/div>\n\t\t\t\t
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Licensed Travel Agency \u2013 Cabo Verde<\/span>
<\/span>Last updated: 20th April 2026<\/span><\/p>

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1. Company Information<\/strong><\/p>

This website, https:\/\/yourfriendinsal.com\/, is operated by Salitour Sociedade Unipessoal LDA, trading under the brand name \u201cYour Friend in Sal \u2013 Carlos Cruz Tours\u201d, a licensed travel agency based on Sal Island, Cabo Verde. The Agency operates in accordance with the applicable legislation governing tourism activities, consumer protection, and commercial operations in the Republic of Cabo Verde.<\/span><\/p>

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2. Scope of Services<\/strong><\/p>

The Agency designs, organizes, and delivers tourism-related services, including guided tours, private and group experiences, ocean and land-based activities, tailor-made travel services, multi-activity packages, and concierge assistance. The Agency may also coordinate and sell services provided by third-party tourism providers, acting either as organizer or as intermediary.<\/span><\/p>

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3. Booking and Contract Formation<\/strong><\/p>

A booking shall be considered confirmed when a deposit is paid or when written confirmation is exchanged via email or WhatsApp. By confirming a booking, the client accepts these Terms and Conditions.<\/span><\/p>

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4. Prices, Currency and Payment<\/strong><\/p>

All prices are in Euros (EUR) unless stated otherwise. Payments may be made in EUR or CVE (1 EUR = 110 CVE). Payment methods include debit\/credit cards, Google Pay, bank transfer, Wise, Revolut, PayPal, and cash. Additional costs such as entrance fees or optional services may apply.<\/span><\/p>

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5. Nature of Services and Responsibility<\/strong><\/p>

The Agency may act as organizer or intermediary. For third-party services, responsibility lies with the provider.<\/span><\/p>

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6. Payment, Deposits and Refunds<\/strong><\/p>

A deposit of 20\u201330% may be required. Balance is due before or on the day of the activity. Private tours may require up to 70% in advance. No refunds for no-shows or unused services.<\/span><\/p>

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7. Cancellation Policy<\/strong><\/p>

Free cancellation up to 24 hours before. Less than 24 hours or no-show: 100% fee. Non-recoverable costs may apply.<\/span><\/p>

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8. Guaranteed Departure and Minimum Participants<\/strong><\/p>

Some tours require minimum participants. Alternatives or refunds will be offered if not met.<\/span><\/p>

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9. Itinerary, Meeting Points and Schedules<\/strong><\/p>

Itineraries may change due to weather or operational reasons. Clients must be on time; failure may result in loss of service.<\/span><\/p>

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10. Safety and Participation<\/strong><\/p>

Clients must follow safety instructions. Participation is at own risk.<\/span><\/p>

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11. Insurance<\/strong><\/p>

The Agency holds mandatory liability insurance. Clients should have personal insurance.<\/span><\/p>

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12. Assistance to Travellers<\/strong><\/p>

Assistance will be provided where possible. Costs may apply if caused by client negligence.<\/span><\/p>

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13. Claims and Complaints<\/strong><\/p>

Must be reported within 5 working days via email or WhatsApp.<\/span><\/p>

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14. Image Rights<\/strong><\/p>

Photos\/videos may be used for marketing unless client opts out.<\/span><\/p>

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15. Limitation of Liability<\/strong><\/p>

The Agency is not liable for external disruptions or third-party actions.<\/span><\/p>

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16. Governing Law<\/strong><\/p>

These Terms are governed by Cabo Verde law.<\/span><\/p>

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17. Updates<\/strong><\/p>

Terms may be updated at any time.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

TERMS & CONDITIONS Your Friend in Sal \u2013 Carlos Cruz Tours | Salitour Sociedade Unipessoal LDA Licensed Travel Agency \u2013 Cabo VerdeLast updated: 20th April 2026 \u00a0 1. Company Information This website, https:\/\/yourfriendinsal.com\/, is operated by Salitour Sociedade Unipessoal LDA, trading under the brand name \u201cYour Friend in Sal \u2013 Carlos Cruz Tours\u201d, a licensed […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-703","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nTermos & Condi\u00e7\u00f5es - Sal Tours - Your Friend in Sal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yourfriendinsal.com\/pt\/termos-condicoes\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Termos & Condi\u00e7\u00f5es - Sal Tours - Your Friend in Sal\" \/>\n<meta property=\"og:description\" content=\"TERMS & CONDITIONS Your Friend in Sal \u2013 Carlos Cruz Tours | Salitour Sociedade Unipessoal LDA Licensed Travel Agency \u2013 Cabo VerdeLast updated: 20th April 2026 \u00a0 1. 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