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Frequently Asked Questions

Sal is a sunny destination all year round! November–April: Perfect weather; May–October: Warmer and fewer tourists; June–September: Turtle season; December–March: Windy, great for kitesurfing.

Santa Maria, Kite Beach, Ponta Preta, and Buracona (Blue Eye) — each offering a unique atmosphere.

Yes, via inter-island flights or ferries (though ferries can be slower and weather-dependent).

The local currency is the Cape Verdean Escudo (CVE), though Euros (€) are widely accepted in many places.

European 2-pin, 220V.

Yes — in Santa Maria and Espargos.

Yes, Sal is considered a safe destination. As with anywhere, we recommend using normal travel precautions.

Credit and debit cards are accepted in many hotels, restaurants, and larger establishments, especially in Santa Maria. However, smaller shops, local restaurants, markets, and some tour-related expenses often require cash. We recommend carrying some cash (euros or Cape Verdean escudos) for convenience during your stay.

Wi-Fi is commonly available in hotels, cafés, restaurants, and public spaces, especially in Santa Maria. Connection quality can vary, and coverage may be limited outside main towns. For reliable access, many visitors choose to buy a local SIM card or use mobile data during their stay.

We strongly recommend booking in advance, especially during high season, to secure availability and allow us to plan logistics smoothly.

In many cases, yes. Last-minute bookings are subject to availability, so we recommend contacting us directly to check if we can accommodate your request.

We always do our best to accommodate guests with reduced mobility. Please contact us in advance so we can assess feasibility for each experience and suggest the best option.

We always do our best to accommodate guests with mobility or walking difficulties. As accessibility can vary by experience, please contact us in advance or refer to the specific tour FAQ so we can advise you on the best option.

Yes, most of our experiences are suitable for families. Please check the experience page for specific information.

Yes, most tours run at a relaxed pace. However, some activities may not be recommended during pregnancy. Please refer to the experience page or contact us in advance for guidance.

Yes, most tours are suitable for families and elderly guests and can be adapted to your group’s pace. Please refer to the individual tour FAQ for specific details.

Food and drinks are generally not included unless stated otherwise in the specific tour description.

For tours that include meals or snacks, dietary requirements can usually be accommodated. Please inform us at the time of booking. While availability on Sal Island may be more limited than in larger cities, we will always do our best to meet your needs.

Tipping is optional but always appreciated. If you feel the service was exceptional, gratuities are a kind way to show your appreciation.

Tours are usually available in Portuguese or English. Other languages may be arranged on request, including French, Spanish, Italian, German, Dutch, and Polish. Additional fees may apply.

Depending on the experience booked, you may share the tour with other guests. Private tours are also available for those who prefer exclusivity.

Hotel pick-up and drop-off are included for most accommodations on the island. In some areas, a designated meeting point may be required and will be confirmed after booking.

If your accommodation is within the main pick-up area, your guide will collect you directly. Otherwise, a nearby meeting point will be shared in your booking confirmation. Please make sure to provide your accommodation details and a WhatsApp contact number.

Most tours operate daily, but availability can vary depending on the experience and the service provider. We recommend checking the specific tour page or contacting us to confirm availability for your preferred date

In most cases, pick-up location changes can be accommodated if we’re informed in advance. Last-minute changes may not always be possible, so we recommend contacting us as early as you can.

To help tours run smoothly, we kindly ask guests to be ready at the confirmed pick-up time. If you’re running late, please contact us as soon as possible. We’ll always do our best to assist, depending on the tour schedule and location.

While specific seats cannot be guaranteed, we always do our best to seat friends or family together. Please let us know in advance if your group is staying at different locations so we can try to coordinate pick-up and seating.

Restrooms are available at selected stops, such as restaurants or main attractions, depending on the experience.

No, travel insurance is not included. We recommend having suitable coverage for medical expenses, personal belongings, and trip cancellation. If you have any relevant health conditions or take medication that may affect your participation, please let us know in advance.

Pets are not permitted on shared tours. Service animals may be accommodated on private tours only — please contact us in advance so we can make the appropriate arrangements.

We want everyone to enjoy the island comfortably and safely. By joining a tour, you confirm that you are fit to participate and that no medical certificate is required. For safety reasons, guests must not join tours under the influence of alcohol, drugs, or medication that may impair judgement or physical ability.

Your safety is always our priority. If a guide has serious concerns about a guest’s ability to participate safely, they may decide to limit or stop participation. We always aim to handle these situations with care, respect, and common sense.

Yes, you’re welcome to bring a small backpack or personal bag with you on the tour.

We minimise waste, encourage the use of reef-safe products, and work closely with local partners to reduce our environmental impact.

Yes — a portion of each booking supports local youth initiatives, cultural projects, and environmental efforts on Sal Island.

Yes — all guides are fully certified and trained in safety, first aid, and responsible tourism.

Rain is uncommon on Sal Island, and tours usually go ahead even in light rain. If weather conditions are unsafe, the tour may be rescheduled or cancelled for your safety. In such cases, you’ll be offered an alternative date at no extra cost or a full refund if rescheduling isn’t possible due to reasons on our side.

For most tours, we recommend comfortable clothing, sunscreen, a hat, a bottle of water, and some cash for extras. Please note that each experience has its own “What to Bring” section, where you’ll find the specific items required for that particular tour.

We strongly recommend booking in advance, especially during high season, to secure availability and allow us to plan logistics smoothly.

In many cases, yes. Last-minute bookings are subject to availability, so we recommend contacting us directly to check if we can accommodate your request.

You can book directly through our website or contact us via WhatsApp, email, Facebook, or Instagram. We’ll confirm your booking quickly and send you all the necessary details.

Once your booking is confirmed, you’ll receive a confirmation by email or WhatsApp with all the essential details, including pick-up information and contact details.

Whether you’d like help making a booking or simply have a few questions, we’re here to help. Our team is available 24/7 and can be reached via WhatsApp, Facebook, Instagram, or email.

Once your booking is confirmed, you’ll also receive the relevant contact details so you can easily reach us before and on the day of your tour.

By booking our tours, you confirm that you are fit to participate and that no medical certificate is required. If your doctor has advised against certain activities, such as walking, we kindly ask that you do not take part in those parts of the tour.

Please note that travel insurance is not included, and we recommend having suitable coverage for medical expenses, personal belongings, and trip cancellation. If you have any relevant health conditions or are taking medication that may affect your participation, please let us know in advance so we can better assist you.

Yes. A deposit is required to secure your booking once availability is confirmed. The amount depends on the experience booked and will be clearly communicated in your reservation confirmation. The deposit willl be between 20 and 50% of the value per person, depending on the tour booked.

We accept several payment methods, including cash, credit or debit cards, bank transfer to SEPA or UK bank account, and selected digital payment options(paypal, revolut, wise, n26 and mbway). Full details will be provided at the time of booking.

After your payment (deposit or balance) has been cleared, we will send you a payment confirmation. We will also send you further information concerning your trip, including the place and time of the start of your trip, before your trip starts.

You can cancel or reschedule your booking up to 48 hours before the tour without charge. Cancellations or changes made less than 48 hours before the scheduled start time may not be refundable. Please refer to our Terms & Conditions for full details.

In most cases, yes. Depending on the experience, the remaining balance can be paid before or on the day of the tour using one of the accepted payment methods.

For some experiences, reduced pricing is available for children under 12. We may also offer discounts for families or larger groups. Please contact us via WhatsApp or message to check what options are available.

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