Last updated: 20th April 2026

 

1. Introduction

This Privacy Policy explains how Your Friend in Sal – Carlos Cruz Tours collects, uses, shares, and protects your personal data when you use our website or contact us to book services. We are committed to protecting your personal data in accordance with applicable data protection laws and GDPR principles.

 

2. Personal Data We Collect

We may collect your name, email, phone number (including WhatsApp), booking details, and payment-related information. We may also collect special categories of data such as health, dietary or mobility needs when required. Technical data such as IP address, browser and device may also be collected.

 

3. Personal Data of Other Individuals

If you provide data of other participants, you confirm you have their consent.

 

4. How We Use Your Data

We use your data to manage bookings, communicate, provide services, improve our offerings, comply with legal obligations, and personalize your experience.

 

5. Legal Basis for Processing

We process data based on contract, consent, legal obligations, legitimate interests, and protection of vital interests.

 

6. Sharing of Data

We do not sell your data. It may be shared with partners, payment providers, and authorities when required.

 

7. Data from External Sources

We may receive data from partners such as hotels or travel agents.

 

8. International Transfers

Data may be transferred outside Cabo Verde with appropriate safeguards.

 

9. Data Retention

Data is kept only as long as necessary and then securely deleted.

 

10. Data Security

We take measures to protect your data but cannot guarantee absolute security.

 

11. Cookies

We use cookies to improve website functionality and analytics.

 

12. Third-Party Links

We are not responsible for third-party privacy practices.

 

13. Your Rights

You may access, correct, delete, or restrict use of your data and withdraw consent.

 

14. Contact

Email: carloscruztours@gmail.com

 

15. Updates

This policy may be updated at any time.